- Customer Enquiries
- Comments & Feedback
- Complaints Department
- FAQs
- Our Newsletter
- Business Enquiries
- Our Returns Address
- Our Business Address
Customer Enquiries
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Need some help with an item or in need of some gift ideas? Don't hesitate to contact our customer support team:
By Telephone:
Our customer support line is the fastest way to get the help you need during business hours.
Call: (+44) 1756 668 070
By Email:
Our customer support team also offer email support, we aim to answer all queries within 48 hours, but usually much sooner:
customer.services@ridgewayleather.comAlternatively use the direct online contact form Click Here to send an inquiry directly to our customer support team.
Comments & Feedback
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Had a good experience shopping with us online, love one of our products or had a friendly chat with one of our staff members at a Christmas market? We'd love to receive your feedback!
Please don’t hesitate to leave to leave us a comment. Phone us, write to us or send an email to:
customer.services@ridgewayleather.com
Complaints Department
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We really appreciate all forms of customer comments and feedback, especially the complaints! We value your opinion and always strive to improve our customer service and relations.
In the event that you have a complain or problem, please inform us as soon as possible, via phone, email or in writing. We will confirm receipt of your query within 1 business day and aim to resolve it as quickly as possible, normally within 3 business days.
Our contact email is shown below, in urgency, phone lines may be faster: click here
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Frequently Asked Questions
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For all frequently asked questions, refer to our Shopping With Ridgeway section click here
For information on our returns policy and process please click here.
For information on our brands check out the About The Brands section.
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Our Newsletter:
Want to keep in the loop on offers, discounts and sale dates? Be the first to know, click here to join our mailing list.
Business Enquiries
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Press & Media Enquiries:
Please email our marketing department with all press and media enquiries:
marketing.department@ridgewayleather.com
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Our Returns Address:
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Ridgeway Leather Returns Department
Unit 10 Townhead Trading Centre
Addingham
LS29 0PD
Please note: There are no facilities for personal collection or return of goods at this address.
Our Business Address
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110 Skipton Rd
West Yorkshire
LS299HE
VAT Number - GB 556846988
Please note: There are no facilities for personal collection or return of goods at this address.
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